Remote Jobs In USA Technical Producer, Lev 2024 – Apply Now

Lev is a top digital consulting firm owned by Cognizant. It helps marketers from big brands get the most out of their Salesforce investments, improve the customer experience, and run even the most complicated companies. We are proud to be a top Salesforce partner and hire and train the best people. We also work hard to create an open culture (#LevLife) where our team, also known as Levsters, will do well.

Even though we respect each other’s differences, we work together because we want to give our customers the best service and the most amazing knowledge possible. We also want to change the future of marketing and Salesforce, and we want to be good to each other. We will not give up until we are the best and utilizing Salesforce to achieve marketing success.

In the years since 2016, Lev has grown a lot. In March 2020, we became part of the Cognizant family, which made us even stronger as a world leader in Salesforce consulting. As a high-growth company, we continue to do well by growing our world reach and the ways we serve our customers. The headquarters of Lev are in Indianapolis, Indiana, but workers work from home in the US and UK.

A Technical Producer (with QA), also known as an Email Developer, comes up with ideas, suggests solutions, codes, documents, and checks the quality of email campaigns that use automation, dynamic content, data-driven segmentation, and other features of Salesforce Marketing Cloud (SFMC) to get more people to read and respond to emails. SFMC’s own scripting language, AMPscript, automation and database tools to run ads, and email testing tools to keep Lev’s high standards of quality will be needed for this job.

Details of Technical Producer in USA

Country	United States
Jobs Type	Remote  Full-time  Mid-Senior level
Number of Employees	11-50
Experience Required	Mandatory
Education	Bachelor’s degree in Computer Science, MIS, IT, and Web Development
Salary	annual salary for this position is between $49,400 – $106,000 depending on the experience and other qualifications.

Work Responsibilities

• Problem-Solving for Business Solutions: Make and use complicated, dynamic email solutions to help clients deal with business problems. As part of these solutions, a lot of emails or material from different business units (BUs) may need to be coordinated or automated.
• Client Discovery and Consultation: Lead discovery meetings with clients to find out what they need for their business. Give the person advice on how to use email in a way that fits their needs.
• Project Ownership: You are in charge of all aspects of implementing emails for projects and are the main point of contact for both the client and the internal team (Lev team).
• Risk Management and Progress Reporting: Keep an eye on possible risks and let partners know about project progress and the amount of work that needs to be done.
• Technical Leadership and Mentorship: As a technical leader on the Campaign Services team, help other team members grow professionally by teaching and coaching them.
• Development of Responsive Web Elements: Use HTML, Bootstrap, AMPscript, and CSS to design and build mobile-responsive Preference Centers and home pages.
• Making Emails and Templates: Make emails and email templates that meet client needs and try them. Make sure these follow Lev’s quality standards and best practices for emails.
• Quality Assurance (QA) and Feedback: Use the Email QA checklist to look over emails, templates, deploys, and landing pages. To keep standards high, give feedback to other Technical Producers and clients.
• Error Assessment and Risk Management: Look for mistakes in email builds and know all the risks that come with them. Look at the effects and results of these mistakes and suggest what should be done.
• Process Improvement Advocacy: Show that you have a good grasp of how the campaign works. Find ways to make things better that will save time and money and push for those changes.
• Documentation Development: Make and keep up-to-date detailed QA documentation that includes work instructions that are unique to each customer. As needed, make changes to current documentation.
• Collaboration and Queue Management: Use a queue system to handle tasks with the help of other team members.
• On-Call help: Sometimes, for important client campaigns, provide on-call help on the weekends or after hours.
• Additional Duties: Ensure the general success of the client’s email campaigns by doing other tasks as needed and given.

Required Education and Experience:

Email Best Practices Consulting:

• work: 3 to 5 years of consulting work on best practices for email, including design, build, deliverability, and emails that are based on data.
• Objective: Proven ability to help clients improve their email marketing tactics and get good results.

Client Consulting Experience:

• Versatility means having worked with clients of different sizes, types, businesses, personalities, and skill levels.
• Adaptability means being able to change how you talk to people and how you plan your work to meet the specific needs of different clients.

Email Campaign Migration Experience:

• Technical Knowledge: You should have managed the migration of big email campaigns from platforms like Eloqua, Marketo, and Responsys to Salesforce Marketing Cloud.
• Migration skills include knowing how hard it is to move email campaigns from one platform to another.

AMPscript Proficiency:

• Coding Skills: You should know how to use AMPscript and be able to use simple personalization strings, conditionals, lookups, loops, and read XML and JSON payloads.
• Personalization: The ability to use AMPscript to add customizable and changing content to emails.

Custom Email Implementation for Enterprise Clients:

• Complex Solutions: You should have experience making unique, complex, and dynamic email solutions for business clients. Translations, coupon codes, content grids, RSS feeds, automation, and custom content blocks are some examples.
• Innovation means being able to come up with custom solutions that meet the wants of a lot of clients.

HTML and CSS Coding:

• Technical Skills: Able to code HTML and CSS by hand to make emails that are adaptable and look good.
• Design Implementation: Knowledge of how to turn design ideas into working email themes.

Content Builder Experience:

• Tool Proficiency: You should know how to use drag-and-drop, advanced, and interactive content blocks, as well as dynamic and improved dynamic content blocks, to create emails in Content Builder.
• Content Creation: Being able to use the tools in Salesforce Marketing Cloud to write and improve email content.

Attention to Detail:

• Quality Assurance: Pays close attention to details and is determined to stick to best practices and standards to make sure deliverables are of the highest quality and accuracy.
• Making sure that all results meet certain standards is called consistency.

Rigorous Testing Experience:

• QA Focus: You should have a lot of experience testing email builds and deployment setups thoroughly, ideally ones that were made by other people.
• Risk mitigation means being able to find and fix possible problems before they happen.

Queue Management and Team Collaboration:

• Teamwork: Know how to manage jobs in a queue system and work with others as part of a team.
• Collaboration: Able to work well with others to complete projects.

Mentorship and Coaching:

• Sharing knowledge means helping the team grow by talking about your skills and the best ways to do things.
• Leadership: You should have experience teaching and mentoring technically-savvy coworkers to help them get better at their jobs.

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Preferred

Salesforce Distributed Marketing:

• Knowledge of the platform: You should have experience with Salesforce Distributed Marketing in order to manage large-scale email marketing campaigns that are sent to many business groups or locations.

Complex Preference Centers:

• Custom Solutions: You have experience making complicated and unique Preference Centers that make managing your email preferences easy and unique for each user.

Salesforce Pardot:

• Email Creation: You should have experience making emails in Salesforce Pardot, which shows that you know a lot about this marketing automation tool and what it can do.

Experience with Other ESPs:

• Versatility: You should have experience writing emails in email service providers (ESPs) other than Salesforce. This shows that you can use a variety of platforms with ease.

Email Testing Across Browsers and ISPs:

• Cross-Platform Testing: Demonstrated ability to test emails on a variety of browsers and internet service providers (ISPs), making sure that they receive properly on all platforms.

Rendering Tools:

• Quality Assurance: You should know how to use rendering tools like Litmus or Email on Acid to test and see how email designs look on different devices and email apps and make sure they look the same everywhere.

Project Management Tools:

• Having experience with JIRA, Asana, or other project management tools shows that you are very good at keeping things in order and can handle tasks, keep track of progress, and work well with others on a team.

Knowledge, Skills, and Abilities

• Leader who has shown they can help teams change their processes and routines to meet client needs
• Able to concentrate on jobs that require attention to detail for long periods of time
• Be able to persuade clients to follow best practices for execution, as well as workflows and processes
• Deep knowledge of CRM and data structures so that personalization and changing content can be added to email solutions
• Skill at setting priorities and managing time well
• Excellent written and spoken communication skills, with the ability to talk to both technical and non-technical groups.
• Strong teamwork skills and an understanding of how important it is to work together as a unit
• Be able to work in a fast-paced workplace with strict deadlines
• An obsession with details

Salary and Other Compensation

The annual salary for this job ranges from $49,400 to $106,000, based on the experience and other skills of the person who gets the job.

People in this job can also get stock awards and Cognizant’s discretionary yearly incentive program, but only if they meet the requirements of Cognizant’s plans.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• • Medical/Dental/Vision/Life Insurance
• • Paid holidays plus Paid Time Off
• • 401(k) plan and contributions
• • Long-term/Short-term Disability
• • Paid Parental Leave
• • Employee Stock Purchase Plan

How to Apply

More Info

Conclusion:

As a top digital consulting company under Cognizant, Lev continues to be successful by using Salesforce to its full potential and encouraging people to work together. Lev wants to change the future of marketing by focusing on new ideas and doing things better. Lev gives you great chances to make a big difference if you are interested in technology and want to work with a team that is always growing and changing. Lev gives you the chance to advance in your job while working on cutting-edge solutions for global brands, no matter how much experience you have or how much you want to learn about technology.

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